We are Shaw Roger business (for 10 years) based in Calgar...
We are Shaw Roger business (for 10 years) based in Calgary (403)Calling a 403 Calgary Shaw home number, no other person has the same issue calling the same number. Called Roger's business support, on...
View ArticleHome Phone and Gateway modem?
Hello.Regarding my landline phone. I am using Telus. They want to install fibre optics into my home. Not worth the bother. [It would just be for the landline phone] My computer and TV are through Shaw....
View ArticleYes, Rogers will port your number and you should be able...
@MeCraig Yes, Rogers will port your number and you should be able to just plug in your phone. Give them a call.
View Article-- Telus want to install fiber optics into my home, just...
@MeCraig -- Telus want to install fiber optics into my home, just be for the landline phone.Yes, Telus is upgrading every customer from twisted-pair copper wire to fiber-optic cable. Telus would have...
View ArticleI shall answer my own question. Because I complained that...
I shall answer my own question.Because I complained that the landlaine was $48 for YEARS when it should have been $23, new equipment and small discount coming. The contractor said he had no control...
View ArticleLand Line Issue
My land line has no dial tone. I bought a new phone system to see if it was my old phone that wasn't working but still no dial tone on new phone. Any calls coming in go straight to my voice mail.
View ArticleHi , have you tried rebooting the modem that your land l...
Hi @Glenna1973 , have you tried rebooting the modem that your land line phone is plugged into. This has happened to me before and I unplugged the power to my modem that my phone was connected to,...
View Article-- in addition to the good advice from --- your statemen...
@Glenna1973 -- in addition to the good advice from @g-idk --- your statement Any calls coming in go straight to my voice mail might indicate that you have more than one handset, or maybe a FAX...
View ArticleAny cell phone unable to call Shaw land line
I have Shaw Home dedicated cable modem connected to whole house jack, I am unable to receive calls from cell phones, land line calls no issue, calling out to land lines or cells no issue? Shaw tech...
View Article-- there is a similar thread in this discussion forum: ht...
@nsthankiya -- there is a similar thread in this discussion forum:https://support.shaw.ca/t5/home-phone-discussions/one-number-i-call-rings-busy-but-when-i-use-my-cell-no-busy/td-p/73626Together, all...
View Articlewrote: After replacing EVERYTHING, the phone system start...
@gordn wrote: After replacing EVERYTHING, the phone system started working for incoming Shaw/Roger calls.Does that "everything" include a replacement of the Shaw/Rogers telephone adapter box? Doing so...
View ArticleYeah, everything out. One of the original gateway systems...
Yeah, everything out. One of the original gateway systems. What a fiasco the whole thing was. I won’t get into it here but looking over the bill and transactions I gleamed that the account was pretty...
View Articlewrote: I gleaned that the account was pretty much wiped o...
@gordn wrote: I gleaned that the account was pretty much wiped out and rebuilt. The second-last time that I renewed my two-year Value Plan, all my personal details had to be re-entered -- migrated from...
View ArticleAny customer switching to BlueCurve, now Ignite, had to b...
@mdk Any customer switching to BlueCurve, now Ignite, had to be migrated to the new billing system. This was the case, even before the Rogers takeover.
View ArticleHey, I get all that but it was a six hour process and it...
Hey, I get all that but it was a six hour process and it took at least two people (customers, tag teaming) and three separate phone calls. Justify all you want, but it was just a fiasco. Sorry but I...
View ArticleIt is ridiculous to say that you have spam blockers….. my...
It is ridiculous to say that you have spam blockers….. my mother-in-law gets multiple calls day and night! It is getting frustrating that she cannot do something to stop this! Maybe I should be looking...
View ArticleDo you have spam call blocking activated on that line? ht...
@Sandra1971 Do you have spam call blocking activated on that line?https://support.shaw.ca/t5/home-phone-articles/how-to-use-spam-call-blocking/ta-p/10346
View ArticleThree calls today so far asking if we'd called them. All...
Three calls today so far asking if we'd called them. All were from unknown individuals. Our number has been spoofed.
View Article-- three calls today There is nothing you can do, except...
@SteamGirlJayMac -- three calls todayThere is nothing you can do, except to "wait it out". Scammers continually change the number that they are "spoofing". Most recipients of a spoofed call will simply...
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